What Our Clients Are Saying…
“It is easy to see that this is a group of people who really care about their clients.
I’ve worked with the owner in previous jobs, and he is always doing his best to provide great service and to do the right thing. His employees seem to share his great positive attitude and his desire to do a great job. If I needed in-home care and/or care management in SW Washington, I would definitely use this company.”
“I’ve had the pleasure of working with Joey for many years in a volunteer capacity. He’s involved in his community and gives his time generously. He runs a great agency and anytime I’ve referred a client to him I get positive reports on the quality care they receive.”
“I just want to tell you I am enjoying working with your agency! Jessica has been very professional and helpful in her quest for the right person to work in my parent’s home. They really like their Caregiver and hope she will stay with them for a long time. Debbie developed a conscientious care plan and makes an effort to make sure everything is working well for us. You’ve got a great team at PNW!”
“Good Morning,
I’m your client’s medical POA. I need to give you a hearty THANK YOU for coming up with this no nonsense solution that allows the caregiver to be paid for the three days.
Joey, I’ve elevated you to superhero status! It’s so nice doing business with PNW Aging.
My best to you and your team!”
“I wanted to drop you a note to thank you for referring us to PNW Aging Services, they have been great. If you remember, I called recently to let you know that things were not working with the other care agency, my first choice when seeking in-home care for my husband. You shared that it would be okay for me to move on to another provider rather than wait for them to respond to my calls. I have since contacted PNW Aging and it has been a wonderful experience. We met with Debbie, one of their care managers, on Friday and created a plan to start services on September 11th. In addition, we heard back from our LTC carrier on Friday and they have accepted our claim. It is all coming together and I already feel like a load is coming off my shoulders.
Again, thank you so much. I was so overwhelmed with the process and didn’t have a clue how to get started. You talked with me and enabled me to see a path through. Know that I am going to share this with everyone I know in our PD network.”
“I am a client of your firm and had a recent experience I would like to share with you.
I have used various care providers in the Vancouver area, 365 days a year for two shifts per day, for more than twenty years. Last night I received a phone call from a PNW Aging Caregiver Supervisor regarding my scheduled appointment. My regularly scheduled caregiver had a personal issue and was not able to meet the regularly scheduled appointment with me.
As I said, I’ve had a great deal of experience with a fair number of caregiver services, and that lady did her job exceptionally well. She recognized the problem, found solutions to it before calling me and alerting me to the issue, causing me unnecessary concern. I know this sounds basic but, she is one of the few people I’ve encountered that took the initiative and the additional step before calling me. She is a “keeper” and is to be commended! ”
“I have been working with Terri B. at PNW Aging Specialty Services and she is terrific. She is very patient with me (and my hearing loss) and she is very calming and reassuring about my upcoming medical visits. She is the best! My experience with this company has been VERY positive! I feel much more relaxed about my upcoming surgery as a result :)”
“Thanks so much for your efforts to provide home services to my mom, Shirley, so quickly when she needed it. Although Emma was new, you couldn’t tell by the skill, compassion and caring that she provided to my mom. Emma is exceptional and we really enjoyed her. My mom is now at assisted living, but is missing Emma!”
“Have a wonderful Thanksgiving and Merry Christmas!
You have made scheduling this past year so easy and uncomplicated. Thank you so much. It is appreciated!”
“This is an amazing, caring company that always puts their clients first.
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“This is a wonderful company to work for! Not only do they care about their clients, they also care about their employees! I am very proud to work for a company that stands behind their employees and offers much more than just a job!
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“I don’t know how you say, just- Thank You to all you’ve done for me, and I checked Webster here and he didn’t have one that will do it. And Oh! what a blessing I feel. I did want to enjoy my old age and I am so happy. And I do so appreciate all you’ve done.
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“Myself and I’m sure dad appreciated Valerie’s visit! We really appreciate all of you and all you’ve done for us. I thank you from the bottom of my heart.
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